Terms of Service

These Terms of Service ("Terms") govern your use of BLU's scheduling, invoicing, and client-communication app (the "Service"). By creating an account, you agree to these Terms.

Your account

You must provide accurate information when creating an account and are responsible for activity under it. Accounts are for use by a business and its team members, not resold or shared outside your organization.

Your data and your clients

You own the client, job, and financial data you enter into BLU. You're responsible for having the right to collect and use that data, including any consent needed to send SMS or email messages to your clients through the Service. BLU processes this data on your behalf to provide the Service, as described in ourPrivacy Policy.

Subscriptions and billing

Paid plans are billed in advance on a recurring basis until canceled. You can upgrade, downgrade, or cancel at any time from Settings → Plan & billing; canceling stops future billing but doesn't refund the current period. If a free trial is offered, your account automatically settles onto the Free plan's limits at the end of the trial unless you subscribe.

Payments to your clients

Card payments from your clients are processed by Stripe under Stripe's own terms and pricing. BLU is not a party to those payment transactions and isn't responsible for Stripe's processing, payouts, or disputes.

Acceptable use

You agree not to use BLU to:

• Send unsolicited or unlawful messages, or violate applicable messaging/telemarketing laws.
• Upload data you don't have the right to use, or infringe anyone's rights.
• Attempt to disrupt, reverse-engineer, or gain unauthorized access to the Service.

Service availability

We aim to keep BLU reliable but don't guarantee uninterrupted availability. We may modify or discontinue features with reasonable notice where practical.

Disclaimer and limitation of liability

The Service is provided "as is" without warranties of any kind. BLU's reporting tools (profit & loss, mileage, 1099 flags) are provided to help you organize your records and are not tax, legal, or accounting advice — consult a qualified professional for those. To the fullest extent permitted by law, BLU is not liable for indirect, incidental, or consequential damages arising from your use of the Service.

Termination

You may close your account at any time. We may suspend or terminate accounts that violate these Terms or create risk or legal exposure for BLU.

Changes to these terms

We'll notify account owners by email before material changes take effect. Continued use after changes take effect means you accept the updated Terms.

Contact us

Questions about these Terms? Email hello@bluforcrews.com.